This Privacy Policy outlines how AMS Global Freight Pte. Ltd. (“AMS”) collects, uses, stores, protects, and manages personal and business information obtained through its website, communication channels, logistics services, quotation requests, partnership submissions, and related business interactions.

AMS is committed to handling personal and business information responsibly, professionally, and in accordance with applicable data protection and privacy requirements. By accessing the AMS website or engaging with AMS services and communications, users acknowledge and agree to the collection and use of information as described in this Privacy Policy.

AMS Global Freight Pte. Ltd. may collect personal, business, operational, and technical information from users who interact with the AMS website, submit inquiries, request quotations, register as partners or agents, communicate with AMS, or engage with AMS logistics and freight forwarding services.

The information collected may include, but is not limited to, names, company details, email addresses, phone numbers, shipment information, business documents, uploaded files, communication records, IP addresses, browser details, website usage data, and other information voluntarily provided by users through forms, communication channels, or operational interactions with AMS.

AMS Global Freight Pte. Ltd. may use collected information for legitimate business, operational, administrative, communication, and service-related purposes associated with its logistics and freight forwarding operations.

This may include responding to inquiries, processing quotation requests, coordinating shipments, managing customer and partner communications, facilitating logistics operations, verifying submitted information, improving website functionality and user experience, maintaining internal records, complying with legal or regulatory obligations, and supporting business development, operational planning, and customer service activities. AMS may also use certain information to communicate service updates, operational notifications, or relevant business-related information where appropriate.

AMS Global Freight Pte. Ltd. may use cookies, analytics tools, and similar tracking technologies to improve website functionality, enhance user experience, analyze website traffic, maintain security, and better understand how users interact with the AMS website and digital platforms.

These technologies may collect technical and usage-related information such as browser type, device information, IP address, pages visited, session activity, and website interaction data. Users may manage or disable cookies through their browser settings; however, certain website features or functionalities may be affected as a result. Additional information regarding the use of cookies and related technologies may be outlined in the AMS Cookie Policy.

AMS Global Freight Pte. Ltd. may share personal, business, shipment-related, or operational information with third-party service providers, logistics partners, carriers, transportation operators, customs agents, warehouse providers, technology vendors, regulatory authorities, or other parties where necessary for operational, legal, administrative, or service-related purposes.

Such information sharing may occur for shipment coordination, customs processing, transportation arrangements, operational support, regulatory compliance, website functionality, communication services, or other legitimate business activities associated with AMS operations. AMS does not sell personal information to third parties and makes reasonable efforts to work with service providers and partners that maintain appropriate standards of confidentiality, professionalism, and data protection.

AMS Global Freight Pte. Ltd. implements reasonable administrative, technical, and operational measures intended to protect personal, business, and operational information from unauthorized access, misuse, disclosure, alteration, loss, or destruction.

While AMS makes reasonable efforts to maintain the security and confidentiality of collected information, no method of electronic transmission, internet communication, or digital storage can be guaranteed to be completely secure or free from risk. Users acknowledge that the transmission of information through online platforms and communication channels may involve inherent security risks beyond the reasonable control of AMS.

Due to the international nature of logistics, freight forwarding, transportation coordination, and global supply chain operations, information collected by AMS Global Freight Pte. Ltd. may be transferred, processed, stored, or accessed across multiple countries and jurisdictions where AMS, its logistics partners, carriers, service providers, or operational representatives conduct business activities.

By using the AMS website or engaging with AMS services, users acknowledge and understand that their information may be transferred internationally as necessary for operational coordination, communication, shipment processing, regulatory compliance, and related business purposes. AMS makes reasonable efforts to ensure that such information is handled responsibly and in accordance with applicable privacy and data protection practices.

Users may have the right, subject to applicable laws and regulations, to request access to, correction of, update of, or deletion of certain personal information held by AMS Global Freight Pte. Ltd. Users may also request clarification regarding the handling, processing, or use of their personal information by AMS.

Where applicable, users may choose to limit certain communications, withdraw previously provided consent, or opt out of receiving non-essential business or marketing communications from AMS. Requests relating to personal information or privacy-related concerns may be submitted through the appropriate communication channels provided by AMS.

AMS Global Freight Pte. Ltd. reserves the right to review, modify, update, or amend this Privacy Policy at any time to reflect changes in business operations, legal requirements, data protection practices, website functionality, or operational procedures.

Updated versions of this Privacy Policy may be published on the AMS website and shall become effective upon publication unless otherwise stated. Users are encouraged to review this Privacy Policy periodically to remain informed about how AMS collects, uses, manages, and protects personal and business information.

Questions, requests, concerns, or inquiries relating to this Privacy Policy, personal information, data handling practices, or privacy-related matters may be directed to AMS Global Freight Pte. Ltd. through the appropriate communication channels provided on the website.

AMS remains committed to maintaining responsible, transparent, and professional practices in the collection, use, management, and protection of personal and business information across its logistics and freight forwarding operations.